Celebrity Virtual Queue & SMS Registration

Reserve Your Celebrity Meet & Greet Time

Skip the long lines! Our SMS reservation system allows ticket holders to reserve available time slots for participating celebrity appearances and receive real-time updates about their reservations.

How to Sign Up

  1. Step 1

    Text LIST to see participating celebrities, or text the celebrity's designated keyword shown on event signage.

  2. Step 2

    Follow the text message instructions to select an available reservation time.

  3. Step 3

    Receive a confirmation message with a link to your unique QR code for check-in.

  4. Step 4

    Receive reminders and notifications when it is time to report to your celebrity’s designated line.

  5. Step 5

    Show your QR code to event staff for check-in.

SMS Consent & Notifications

  • By texting LIST or a celebrity-specific keyword you expressly agree to receive automated transactional SMS messages regarding your celebrity appearance reservations.
  • Messages may include reservation confirmations, QR code check-in links, appointment reminders, notifications to report to the line, schedule delays, time changes, and cancellations.
  • Message frequency varies based on your reservations and event schedule changes.
  • Message and data rates may apply.
  • Reply STOP at any time to opt out of SMS messages.
  • Reply HELP for assistance or contact us at David@alteredrealityentertainment.com.
  • Consent is not a condition of purchase.
  • We do not send unsolicited marketing messages through this program.

Privacy & Data Protection

We use your phone number and reservation information to operate the celebrity reservation system, provide event-related notifications, and manage check-in.

Mobile opt-in consent information will not be shared with third parties or affiliates for marketing or promotional purposes. Information may be processed by service providers solely to operate the messaging and reservation service, subject to applicable privacy protections.

Celebrity Virtual Queue – Terms & Conditions

Effective Date: October 26, 2026

1. Program Description

This SMS-based celebrity appearance reservation and virtual queue system allows ticket holders attending participating events to reserve available time slots for celebrity appearances.

Guests can text designated keywords to view available celebrities, reserve appointment times, receive QR code check-in links, and obtain updates about their reservations.

2. SMS Enrollment and Consent

By texting LIST or a designated celebrity keyword to the published event phone number, after reviewing the program's SMS consent disclosure, you agree to receive automated transactional text messages relating to your celebrity reservations.

Messages may include:

  • Reservation confirmations and QR code links
  • Appointment reminders
  • Notifications to report to designated lines
  • Schedule changes and delays
  • Cancellations and reservation updates
  • Responses to reservation inquiries

Consent to receive SMS messages is not a condition of purchasing tickets or other goods or services.

3. Message Frequency and Charges

Message frequency varies depending on your reservations, selected celebrities, and event schedule changes.

Message and data rates may apply. Your mobile carrier's standard messaging and data charges are your responsibility.

4. Opt-Out Instructions

You may opt out of SMS messages at any time by replying STOP to the event SMS number.

After opting out, you may receive a final confirmation message. No additional program messages will be sent unless you opt in again.

5. Customer Support

For assistance, reply HELP to the event SMS number or contact event staff at the designated guest services location.

6. Reservations and Availability

Celebrity appearances, reservation times, and available capacity are subject to change.

Reservations are subject to availability and do not guarantee a celebrity appearance if an appearance is delayed, canceled, or otherwise unavailable.

Guests must follow event staff instructions and present a valid QR code or other accepted reservation confirmation for check-in.

7. Privacy

Phone numbers and reservation information are collected and used to operate the virtual queue, communicate event updates, and manage guest check-in.

Mobile opt-in information and consent will not be shared with third parties or affiliates for marketing or promotional purposes.

For more information, review our Privacy Policy.

8. Service Availability

SMS delivery may be delayed or unavailable due to mobile carrier issues, network congestion, technical problems, or other circumstances outside our control.

Immediate delivery of SMS notifications cannot be guaranteed.

9. Changes to These Terms

These Terms & Conditions may be updated as necessary. Updated terms will be posted on this page with a revised effective date.

10. Contact Information

For questions or assistance, contact event staff at the designated guest services location or reply HELP to the event SMS number.